Leave us a Message
We take customer support very seriously and respond to every email. The fastest way to receive a response from our support team is to use the form below. We will respond to all enquiries within four hours on a business working day – Monday to Friday 9am-5pm.
Due to Covid-19, we are experiencing a slight delay, but please be patient and we can assure you that your email will be responded to within our average of four hours.
Please note, if you would like to create a return request, you may do so using the contact form below. Please note, we have a strict returns policy which is 30 days for a refund or replacement and 12 month warranty for manufacturer faults. Devices will always be repaired or replaced before any refunds. To read more about our warranty policy, please click here.

Our Address
I Need A Mobile
Moss Bridge House
Moss Bridge Road
Rochdale
OL16 5EA
Email: info@ineedamobile.com
Opening Hours
Monday to Friday 9.30AM-4.30PM.
Delivery Delay
Due to Covid-19, all couriers are experiencing delivery delays as the whole delivery network has been disrupted in recent months. This may result in a 24-48 hour delay in your delivery. You may track the status of your order on Royal Mail’s website here.
Other Departments
Recycling
sell@ineedamobile.com
Suppliers
purchasing@ineedamobile.com
Wholesale
wholesale@ineedamobile.com