12 Month Warranty
Free Next Day Delivery
30 Day Returns
5 Star Support
I Need A Mobile is a premier online retailer of second hand phones and supplies retailers and wholesalers across Europe. We have been supplying professionally tested used mobile phones for over 10 years. Our large inventory enables us to offer a substantial selection of quality second hand phones, second hand tablets, second hand smartwatches and second hand macs.
All our refurbished phones are put through a rigorous 20-point test to check that the smartphone isn’t locked, lost or stolen; that the various functions such as touch screen, camera, mic, battery are in working order; and that the phone hasn’t suffered water damage or damage to the audio function, jack and speakers. Devices are guaranteed to be wiped clean of data and restored to factory settings. The phones are then graded according to: Grade A – Pristine Condition; Grade B – Very Good Condition; or Grade C – Good Condition.
We provide a free, next day, tracked, delivery service to customers in the UK, via DPD and a next day delivery service to European countries using TNT who will safely deliver your refurbished product.
In the unlikely event that you receive a faulty handset, we offer a no-quibble, hassle-free returns procedure. Your money will be fully refunded for devices returned within 14 days, or you will be offered a free repair or replacement if returned within 30 days. We also offer a 12 month warranty on all products which covers minor, repairable faults. Our warranty however, does not cover accidental damage, water damage, LCD damage or dead devices.
Our iPhones are sold as unlocked but we do also offer network-locked stock. You can choose the relevant network on the product page. Second-hand smartwatches, tablets and Macs also pass through the same quality control procedure as the second-hand mobile phones.
Our website is designed to provide you with a smooth and seamless user experience, and both retail and wholesale customers are welcome to buy online.
I Need A Mobile is proud of its outstanding reputation for quality products, fast delivery and excellent customer service. With 5 star trust pilot rating and top-rated seller status on eBay, you can be sure that you are purchasing a second hand device form a reputable and trusted company.